Warranties
Contact Our Warranty Department At (800) 533-4091
Silver
180 Days
Parts Only
- Covers the replacement parts only.
- Labor costs not covered.
Silver+
180 Days
Parts & Labor
- Covers both the cost of replacement parts and the labor required for their installation for 180 days.
Gold+
Recommended
12 Months
Parts & Labor
- Covers the cost of replacement parts and the labor required for their installations for 12 months.
Platinum+
36 Months
Parts & Labor
- Covers both the cost of replacement parts and the labor required for their installations for 36 months.
Road Tested Parts Limited Warranty Terms
All parts sold by Road Tested Parts, LLC or any of its subsidiaries (heretofore all known as RTP) are accompanied by a Silver warranty. This limited warranty is provided to the original purchaser, is valid for 180 days from the date of the original sale (the “Warranty Period”) and does not include any labor coverage. Extended warranties, if purchased, are available on select parts for either 12 or 36 months. Additional labor coverage is also available for an additional cost. Please consult your salesperson for additional warranty options. Sheet metal has a limited lifetime replacement warranty for rust-through corrosion. The following terms and conditions apply to all parts purchased from Road Tested Parts, LLC:
- All warranties are valid for the original purchaser This warranty is non-transferable.
- RTP warrants all parts and products supplied to be free from defects in materials or workmanship and such warranty is not an unconditional guarantee against all failures or hazards, including latent defects or improper installation. RTP specifically make no warranty as to the suitability of any part or product for any particular purpose or application.
- RTP must be notified immediately if any defect is discovered during the Warranty Period. Improper installation by the customer or its designees and any repair, including but not limited to removing the part, that is initiated without prior authorization will void the warranty obligations of RTP.
- RTP reserves the right, at its sole option and discretion, to repair, replace, or refund the purchase price of any part for which it receives a valid warranty claim during the Warranty Period.
- The original receipt must be presented for returns, credits, or warranty claims.
- RTP does not cover or reimburse for the loss of time, inconvenience, loss of vehicle use, towing, lift or storage expense, rental vehicle or other transportation charges, or any other consequential expenses associated with RTP warranties.
- RTP will accept returns of non-defective parts ordered in error or incorrectly within 30 days of the original date of purchase, provided such returned parts are undamaged and in their original unopened packaging (with all accessories intact). It is the customer’s responsibility to ship such parts back freight and insurance prepaid. All non-defective parts returned may be subject to retesting at RTP’s discretion and will be subject to a restocking fee of 25% of the original purchase price.
Road Tested Parts Extended Warranty Terms
- All Extended Warranties:
- Warranty is one time payout / one time replacement.
- Labor payouts are capped at the lesser of:
- Max Labor Payout Per Warranty Plan
- All Data Book Time X Flag Time (Capped at 125/hr)
- Silver+ / Gold + Max Labor Payout:
- Large mechanical $750
- Small mechanical $150
- Platinum+ Max Labor Payout:
- Large Mechanical $1500
- Small Mechanical $250
Other Conditions
- Engines are sold as long blocks.
- Items such as, but not limited to, intake manifolds, exhaust manifolds, water pumps, wiring, sensors, thermostats, hoses, seals, timing belts, spark plugs, injectors, distributors, throttle body/valve gaskets, crank seals, and cam seals are not warranted.
- Water pump and thermostats must be replaced.
- It is the responsibility of the customer to ensure these accessories are inspected and/or replaced upon installation.
- Proper fluid use and fluid levels must be maintained at all times.
- Head gaskets are warranted to be in proper working condition.
- Leaks are not covered; seals and gaskets must be replaced.
- Gaskets, seals, and external electrical related parts are not warranted.
- It is the responsibility of the customer to inspect and/or replace these items at the time of installation.
- Transmissions must have new filters installed and be serviced to factory specifications.
- Leaks are not covered; seals and gaskets must be replaced.
- Proper fluid use and fluid levels must be maintained at all times.
- Coolant lines must be flushed and cleaned at the time of installation. Failure to do so voids warranty.
- Warranty applies to the gear set, housing, axle shafts and hubs.
- There is no warranty on brakes or brake hardware.
- Gaskets, seals, and external electrical related parts are not warranted.
- It is the responsibility of the customer to inspect and/or replace these items at the time of installation.
- Proper fluid use and fluid levels must be maintained at all times.
Freight Costs
In the event of a warranty claim, regular freight costs are guaranteed and refundable. Expedited freight charges (next day air, 2nd day air, 3rd day air, etc.) are not warranted and are the responsibility of the customer. No freight refunds will be paid on part returns or credits due to customer error.
Conditions That Void Warranty
- Improper installation or handling which leads to part failure.
- Installation of part(s) in any non-stock application (racing, conversion, off-road, etc.)
- Dismantling of part(s) for any reason without permission from RTP.
- A melted heat tab voids warranty. Further, tampering or removal of heat tabs on engines voids warranty.
- Accidents, abuse, neglect, damage as a result of improper installation, alteration or improper maintenance.
Warranty Questions?
Please call the Warranty Department if you have any questions about the installation of your recycled transmission. (800) 533-4091
Trusted By Thousands Of Customers
- I cannot recommend this company enough!! If you need anything for your vehicle, please call them to see if they can get it for you. Their customer support supersedes the competition by miles. I know this to be true because after calling … More about 20 different places the other day in an attempt to find replacement glass for my sunroof, they were only 1 of 2 places that could help me. Their price was 1/3 of the other person’s (not his fault, he was getting it from elsewhere). But again, that speaks to their customer support. You’re not going to get price gouged & they are going to do what they can to help you. Oh! & my “part” was in their shop the very next day!! Wallace was who initially helped me. Then, I chatted with William, who rang me up, but EVERYONE there was so kind I could hear how helpful them were to other customers they were assisting on the phones.
- I always order used auto part from this store, I am very impressed with thier services, the sraff is knowledgeable, friendly, respectfull and helping to find the exact part I need at a fair price. Highly recommended for anyone looking for … More reliable and affordable auto parts.
- I called for a used alternator that no one else in the area had in stock, called these guys, had it in stock. Drove to get it, I was in and out in less than 15 minutes with a used alternator that looked to be in very good condition. Got … More home and installed it, works like a charm. Huge thanks to All Foreign Used Auto Parts for saving me about $500 in parts and a healthy labor charge as well. This part came with a 3 year warranty as well for no extra charge. See you next time.
- I have worked with several used parts companies over the years. All Foreign, namely William and some times Chandler, have been top notch in answering questions, standing behind their products, finding my difficult parts and ensuring we … More are always satisfied. If something happens to go go awry, which is rare, it is dealt with quickly and in a professional manner. I don't even bother using anyone else anymore.
A+++ quality, customer service, ship rate, core pick up, warranty. - From a business perspective, this place should be in the top 10 dealers in the DMV. Let me explain why: WILLIAM NINO. If he isn't the boss there, he should be. Why? Because his service is amazing. Cliche, I know, but let me elaborate … More - he goes out of his way to help you, to find you a quality part at a great price, to find updates and call you back, to find parts outside of his territory, for being transparent and easy going. If they have it in stock, they'll deliver it the same day or the next day and they're located in deep VA and my business is in northern MD. That's fast. No other used dealer in the DMV can come close to ETA's. Even at retail prices, they're usually cheaper than their counterparts. Their yard is also a part of a large program called TEAM PRP and they ensure all yards comply with their guidelines and regulations. So, AFAP (All Foreign Auto Parts) is already in its own lane, but with William Nino, they're top 3 in my humble opinion. Amazing.
- I have been dealing with Chandler here for many years. His customer service is OUTSTANDING !!!! I recommend Chandler and All Foreign to anyone looking for used parts. Chandler goes out of his way and above and beyond to make sure I get … More quality parts at a fair price. This company and its employees are the best of this best.
